Frequently Asked Questions
Everything you need to know about our design-forward home goods.
What materials do you use in your products?
We prioritize high-quality, enduring materials such as solid brass, stainless steel, and cast iron. Each piece is designed to age gracefully and develop a unique patina over time.
How long will it take for my order to arrive?
Standard domestic orders typically ship within 1-2 business days and arrive within 3-7 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that shipping costs for returns are the responsibility of the customer unless the item arrived damaged.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How should I care for my metal objects?
To maintain the finish, we recommend wiping your items with a soft, dry cloth. For brass items, you can use a standard metal polish if you prefer a high-shine look over a natural patina.
Can I cancel or modify my order after it's placed?
Since we strive to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.